Privacy Policy
Last Updated: September 22, 2026
Therapy Billing Partners (“Therapy Billing Partners,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TherapyBillingPartners.com (the “Website”), contact us, or otherwise interact with us through the Website.
This Privacy Policy applies to information collected through our public Website. Information that Therapy Billing Partners receives or maintains on behalf of healthcare provider clients may be subject to separate agreements, including Business Associate Agreements (“BAAs”), and applicable healthcare privacy laws.
1. Information We Collect
We may collect information that you voluntarily provide to us, including when you:
* Complete a contact or consultation form;
* Request information about our services;
* Communicate with us by email, phone, or through the Website;
* Subscribe to communications, if offered; or
* Otherwise provide information directly to us.
This information may include:
* Name;
* Email address;
* Telephone number;
* Practice or business name;
* Professional role;
* Information about your practice or billing needs; and
* Other information you choose to provide.
2. Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and similar technologies.
Depending on the technologies used on our Website, this information may include:
* IP address;
* Browser type;
* Device type;
* Operating system;
* Pages viewed;
* Referring website;
* Approximate geographic location;
* Date and time of Website access; and
* Information regarding how visitors interact with the Website.
We may use this information to operate, secure, maintain, and improve our Website and understand how visitors use it.
3. Cookies and Analytics
Our Website may use cookies and similar technologies to provide Website functionality, remember preferences, analyze Website traffic, and improve the user experience.
We may also use third-party website hosting, analytics, or similar technology providers that process certain information in connection with these functions.
You may be able to control certain cookies through your browser settings or other privacy controls made available through the Website. Disabling certain cookies may affect Website functionality.
4. How We Use Information
We may use information collected through the Website to:
* Respond to inquiries;
* Provide information about our services;
* Schedule or coordinate consultations;
* Evaluate whether our services may meet a prospective client’s needs;
* Communicate with current and prospective clients;
* Provide and improve our Website and services;
* Maintain Website security;
* Detect or prevent fraud, misuse, or security threats;
* Maintain business records;
* Comply with legal obligations; and
* Protect our rights and the rights of others.
We may also use information for other purposes disclosed to you when the information is collected or with your consent.
5. Protected Health Information and HIPAA
Therapy Billing Partners provides billing, credentialing, revenue cycle management, and related administrative services to healthcare professionals and practices.
In providing contracted services, Therapy Billing Partners may receive, create, maintain, or transmit Protected Health Information (“PHI”) regulated by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
When Therapy Billing Partners acts as a Business Associate of a healthcare provider or other Covered Entity, our use and disclosure of PHI is governed by HIPAA, applicable regulations, and the Business Associate Agreement entered into with that client.
Please do not submit patient names, diagnoses, insurance information, medical records, or other PHI through general Website contact forms or ordinary email unless Therapy Billing Partners has specifically provided an appropriate method for transmitting that information.
Submitting a general inquiry through this Website does not establish a Business Associate relationship.
6. How We May Share Information
We may share information with third parties when reasonably necessary to operate our business and Website.
These third parties may include:
* Website hosting providers;
* Technology and software providers;
* Email and communication providers;
* Analytics providers;
* Professional advisers, such as attorneys and accountants;
* Contractors or service providers supporting our operations; and
* Government authorities when required by law.
We may also disclose information when reasonably necessary to protect our rights, investigate suspected fraud or unlawful activity, enforce our agreements, or protect the safety and security of Therapy Billing Partners, our clients, or others.
When PHI is involved, disclosures are subject to applicable HIPAA requirements and Business Associate Agreements.
7. Sale of Personal Information
Therapy Billing Partners does not sell personal information for monetary consideration.
If our data practices change in a manner that creates additional rights or obligations under applicable privacy law, we will update this Privacy Policy and provide any notices or choices required by law.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the Internet.
PHI received in connection with contracted billing services is subject to additional safeguards as required by applicable law and the relevant Business Associate Agreement.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the circumstances under which it was collected.
PHI handled on behalf of healthcare clients may be subject to separate retention requirements and contractual obligations.
10. Third-Party Links
Our Website may contain links to websites or services operated by third parties.
Therapy Billing Partners is not responsible for the privacy, security, or data practices of third-party websites. We encourage you to review the privacy policies of websites you visit.
11. Children’s Privacy
Our Website and services are intended for healthcare professionals, practices, and other business users and are not directed toward children.
We do not knowingly collect personal information directly from children through our public Website.
12. Your Privacy Choices
You may contact us to:
* Ask questions about information you have provided to us;
* Request correction of inaccurate contact information;
* Request deletion of certain information, where applicable;
* Opt out of nonessential marketing communications; or
* Ask questions about our privacy practices.
Certain information may need to be retained where required by law, necessary for legitimate business purposes, or subject to contractual or healthcare recordkeeping requirements.
Rights relating to PHI maintained by a healthcare provider generally should be exercised through the applicable healthcare provider. Therapy Billing Partners will assist its healthcare clients with applicable privacy obligations when required by law or contract.
13. Email and Electronic Communications
If you communicate with us electronically, we may retain those communications as part of our business records.
Ordinary email may not provide an appropriate level of security for transmitting sensitive patient information. Please do not send PHI through ordinary email unless specifically instructed to use an approved method.
14. Business Transfers
If Therapy Billing Partners is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable legal and contractual requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
We encourage visitors to periodically review this Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Therapy Billing Partners
Email: chris@therapybillingpartners.com
Website: TherapyBillingPartners.com
If you are an existing Therapy Billing Partners client with a question regarding PHI or a Business Associate Agreement, please contact us through your established business communication channel.